EU consumer rights · Directive (EU) 2024/1799
Must the manufacturer repair it — from 31 July 2026?
The EU Right to Repair Directive obliges manufacturers of certain goods to repair them on a consumer's request — from 31 July 2026, even beyond the legal guarantee, within a reasonable time and price. Pick your product group and situation to see whether you are covered.
The rule, in one line
Under Directive (EU) 2024/1799 on common rules promoting the repair of goods, from 31 July 2026 a manufacturer of a good whose reparability requirements are set by a Union act listed in Annex II — household washing machines/washer-dryers, dishwashers, refrigerating appliances, electronic displays, welding equipment, vacuum cleaners, and mobile/cordless phones and slate tablets — must, on a consumer's request, repair that good even beyond the legal guarantee period, within a reasonable time and price. Within the guarantee, the Sale of Goods Directive (EU) 2019/771 seller remedies apply first. Annex II is dynamic and expands by delegated act. It is a Directive, so the detail depends on each Member State's transposition.
Official sources: Directive (EU) 2024/1799 · EC — Repair of goods · EUR-Lex summary (Annex II)
Right to repair verdict
Covered — obligation to repair applies
This product group is in Annex II, the rules apply, and you are beyond the legal guarantee — so on your request the manufacturer must repair the good, within a reasonable time and for a reasonable price. The directive uses qualitative standards, not a fixed day count or price.
Things to know
- Anti-impediment: the manufacturer may not use contractual clauses, hardware or software techniques to block repair — including by independent repairers using third-party or used spare parts — unless justified by legitimate objective factors.
- The directive applies from 31 July 2026 — not yet reached. Until then the EU obligation to repair is not enforceable; check national law.
Per-product memo
Right to repair memo (PDF) · €29
A print-ready pack for one product: the repair-obligation verdict, the Annex II position, the guarantee-vs-beyond-guarantee branch, the Repair Information Form + anti-impediment rules, the relevant dates, and source links.
This is guidance, not legal advice. The export restates the position for your inputs; the directive is implemented by each Member State, so confirm the detail in national law.
What this tool is — and isn't
This checker routes the EU Right to Repair position by product group, role and situation under Directive (EU) 2024/1799, using EUR-Lex + the European Commission's repair-of-goods pages. Annex II is kept as a dynamic, date-stamped lookup — it expands by delegated act, so the scope here is current as of the verified date only. The directive is implemented by each Member State, so the detail depends on national transposition law. The tool states no fixed 'reasonable time' or price (the directive uses qualitative standards — the only hard numbers are the 30-day form validity and the 12-month update window). It is an estimate and orientation, not legal advice. Verify against the linked official sources and your national law.
How the determination works
1. Is the product in Annex II?
The obligation only covers goods whose reparability requirements are set by a Union act listed in Annex II. The tool maps your product group to that list — kept as an editable, date-stamped lookup because Annex II expands over time.
2. Date, transposition, and guarantee
The rules apply from 31 July 2026 and through national transposition. Within the legal guarantee period, the Sale of Goods Directive (EU) 2019/771 remedies apply first; beyond it, the obligation to repair becomes most relevant.
3. The form and anti-impediment overlays
If a repairer provides the European Repair Information Form it must be free and valid for at least 30 days. And manufacturers may not block repair — including by independent repairers using third-party or used parts — absent legitimate justification.
Frequently asked questions
- Which products are covered?
- Goods whose reparability requirements are set by a Union act listed in Annex II: household washing machines/washer-dryers, dishwashers, refrigerating appliances, electronic displays, welding equipment, vacuum cleaners, and mobile/cordless phones and slate tablets. Annex II expands by delegated act, so the list grows over time.
- When does the obligation start?
- The directive applies from 31 July 2026. It is a directive implemented by each Member State, so the exact start and detail depend on your national transposition law.
- Does it apply within the guarantee period?
- Within the legal guarantee, the Sale of Goods Directive (EU) 2019/771 seller remedies (repair or replacement by the seller) apply first. The 2024/1799 obligation to repair is most relevant beyond the guarantee period.
- What is the European Repair Information Form?
- If a repairer chooses to provide it, it must be free of charge (a diagnostic fee only where the defect cannot be established without diagnosis), and the repair conditions it states must remain valid for at least 30 calendar days.
- Are servers or e-bike batteries covered?
- This tool only asserts the product groups confirmed in Annex II today. Other products (e.g. servers/data storage, light-means-of-transport batteries) appear in secondary summaries but are not asserted as covered here — check the current Annex II, which expands by delegated act.
- Is this legal advice?
- No. This tool routes the position from the product group and situation you provide; Annex II is a date-stamped lookup and the directive is implemented nationally. It is orientation, not legal advice. Verify against the linked official sources and your national law.