EU consumer rights · Directive (EU) 2024/1799
Must the manufacturer repair it — from 31 July 2026?
The EU Right to Repair Directive obliges manufacturers of certain goods to repair them on a consumer's request — from 31 July 2026, even beyond the legal guarantee, within a reasonable time and price. Pick your product group and situation to see whether you are covered.
Right to repair obligation check
Pick your product group, role and situation to resolve which repair obligations apply under Directive (EU) 2024/1799 — covered, guarantee-first, not-yet-in-scope or not-listed.
Transposition by 31 Jul 2026Right to repair verdict
Covered — obligation to repair applies
This product group is in Annex II, the rules apply, and you are beyond the legal guarantee — so on your request the manufacturer must repair the good, within a reasonable time and for a reasonable price. The directive uses qualitative standards, not a fixed day count or price.
Things to know
- Anti-impediment: the manufacturer may not use contractual clauses, hardware or software techniques to block repair — including by independent repairers using third-party or used spare parts — unless justified by legitimate objective factors.
- The directive applies from 31 July 2026 — not yet reached. Until then the EU obligation to repair is not enforceable; check national law.
The rule, in one line
Under Directive (EU) 2024/1799 on common rules promoting the repair of goods, from 31 July 2026 a manufacturer of a good whose reparability requirements are set by a Union act listed in Annex II — household washing machines/washer-dryers, dishwashers, refrigerating appliances, electronic displays, welding equipment, vacuum cleaners, servers and data-storage products, mobile/cordless phones and slate tablets, household tumble dryers, and goods incorporating light-means-of-transport batteries (e-bikes/e-scooters) — must, on a consumer's request, repair that good even beyond the legal guarantee period, within a reasonable time and price. Within the guarantee, the Sale of Goods Directive (EU) 2019/771 seller remedies apply first. Annex II is dynamic and expands by delegated act. It is a Directive, so the detail depends on each Member State's transposition.
Official sources · Rules verified against EUR-Lex and the European Commission (2026-06-15).
What the Right to Repair Directive requires
- REPAIR ON REQUEST
From 31 July 2026, for a good covered by Annex II, the manufacturer must repair it on a consumer's request — within and beyond the legal guarantee — within a reasonable time and for a reasonable price.
- SPARE PARTS + INFO + TOOLS
Manufacturers must make spare parts, repair information and the necessary tools available to independent repairers and refurbishers at a reasonable, non-discriminatory price.
- NO ANTI-REPAIR BARRIERS
No contractual clause, hardware or software technique may obstruct repair — including by independent repairers using third-party or used spare parts — unless justified by legitimate objective factors.
- EUROPEAN REPAIR INFORMATION FORM
A standardised quote: if a repairer chooses to provide it, it is free of charge (diagnostic fee only where the defect cannot be established otherwise) and its conditions stay valid for at least 30 calendar days.
- ONLINE REPAIR PLATFORM
The Commission runs a European online repair platform where consumers can search for repairers, sellers of refurbished goods and community repair initiatives.
- REPAIR OVER REPLACEMENT
Within the legal guarantee, repair is promoted over replacement where it is not more expensive for the seller; the guarantee may be extended where repair is chosen.
What this tool is — and isn't
This checker routes the EU Right to Repair position by product group, role and situation under Directive (EU) 2024/1799, using EUR-Lex + the European Commission's repair-of-goods pages. Annex II is kept as a dynamic, date-stamped lookup — it expands by delegated act, so the scope here is current as of the verified date only. The directive is implemented by each Member State, so the detail depends on national transposition law. The tool states no fixed 'reasonable time' or price (the directive uses qualitative standards — the only hard numbers are the 30-day form validity and the 12-month update window). It is an estimate and orientation, not legal advice. Verify against the linked official sources and your national law.
How the determination works
1. Is the product in Annex II?
The obligation only covers goods whose reparability requirements are set by a Union act listed in Annex II. The tool maps your product group to that list — kept as an editable, date-stamped lookup because Annex II expands over time.
2. Date, transposition, and guarantee
The rules apply from 31 July 2026 and through national transposition. Within the legal guarantee period, the Sale of Goods Directive (EU) 2019/771 remedies apply first; beyond it, the obligation to repair becomes most relevant.
3. The form and anti-impediment overlays
If a repairer provides the European Repair Information Form it must be free and valid for at least 30 days. And manufacturers may not block repair — including by independent repairers using third-party or used parts — absent legitimate justification.
Frequently asked questions
- Which products are covered?
- Goods whose reparability requirements are set by a Union act listed in Annex II: household washing machines/washer-dryers, dishwashers, refrigerating appliances, electronic displays, welding equipment, vacuum cleaners, servers and data-storage products, mobile/cordless phones and slate tablets, household tumble dryers, and goods incorporating light-means-of-transport batteries (e-bikes/e-scooters). Annex II expands by delegated act, so the list grows over time.
- When does the obligation start?
- The directive applies from 31 July 2026. It is a directive implemented by each Member State, so the exact start and detail depend on your national transposition law.
- Does it apply within the guarantee period?
- Within the legal guarantee, the Sale of Goods Directive (EU) 2019/771 seller remedies (repair or replacement by the seller) apply first. The 2024/1799 obligation to repair is most relevant beyond the guarantee period.
- What is the European Repair Information Form?
- If a repairer chooses to provide it, it must be free of charge (a diagnostic fee only where the defect cannot be established without diagnosis), and the repair conditions it states must remain valid for at least 30 calendar days.
- Are servers or e-bike batteries covered?
- Yes. Annex II to Directive (EU) 2024/1799 expressly lists servers and data-storage products (Commission Regulation (EU) 2019/424) and goods incorporating light-means-of-transport batteries such as e-bikes and e-scooters (Regulation (EU) 2023/1542), alongside household tumble dryers (Regulation (EU) 2023/2533). The underlying ecodesign reparability requirements phase in on each Regulation's own timeline, so check the applicable date for your product group; Annex II itself expands further by delegated act.
- Is this legal advice?
- No. This tool routes the position from the product group and situation you provide; Annex II is a date-stamped lookup and the directive is implemented nationally. It is orientation, not legal advice. Verify against the linked official sources and your national law.